Digital reference services: a snapshot of the current practices in Scottish libraries
نویسندگان
چکیده
منابع مشابه
The current state of digital reference: validation of a general digital reference model through a survey of digital reference services
This paper describes a study conducted to determine the paths digital reference services take through a general process model of asynchronous digital reference. A survey based on the general process model was conducted; each decision point in this model provided the basis for at least one question. Common, uncommon, and wished-for practices are identified, as well as correlations between charac...
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ژورنال
عنوان ژورنال: Library Review
سال: 2004
ISSN: 0024-2535
DOI: 10.1108/00242530410514793